Environmental Policy

The Cruise Line (TCL) is committed to reducing the negative and increasing the positive impact of its operations on the environment, both in its UK offices and with its suppliers based globally.

Our Environmental and Responsible Travel Policy is displayed throughout our offices and distributed to each new supplier, with an emphasis on our commitment to not only reducing material waste and emissions but to the positive promotion of local goods, services and staff at our own offices, supplier’s destinations and resorts. This is a policy close to our hearts and demonstrated by the use of low energy light bulbs, through to full paper recycling and power policies at our UK offices. We run a paperless office where possible, utilising email and telephone communications and spreading the ‘Think Before You Print’ message. At TCL, we know it is not enough to simply install good practice at our own offices. We, therefore, make our Environmental and Responsible Travel Policy available to all our business partners and encourage them to make the changes necessary to reduce the effects our industry can have on the environment whilst increasing the positive impacts such as employing local staff wherever possible, both at home and abroad. We strongly advocate a policy of Reduce – Reuse – Recycle.

We are always open to suggestions on how we can improve our procedures and welcome feedback should you wish to contact us regarding our policies. Please submit any comments in writing to The Cruise Line, Cruise Line House, 109-111 High Street, Hurstpierpoint, West Sussex BN6 9PU.

Travellers’ Code of Conduct:

To aid the company in its commitment to responsible tourism, the company requests its clients be aware of and follow its Travellers’ Code of Conduct as far as possible. Having an awareness of the negative and positive impacts of tourism is crucial to reducing and increasing the same.

Environmental As a responsible traveller, it is fundamental to have an awareness of our impact both on our journey and in resort. Wherever possible, we should consider our modes of transport, our use of local resources and how our very presence could affect local wildlife and habitats. The most basic of these is the use of water. A very common example of economising our water use is the re-use of towels. Simply using the same towel for 2 days could have a significant impact on the amount of water and detergents used cleaning and washing. Imagine the difference that simple action would have on a hotel with 100 rooms or a cruise ship with 500 cabins? Our physical impact can be easily reduced by sticking to guided and local tours, rather than finding our own way through natural environments. Simple waste reduction by purchasing locally produced fresh food and drink, rather than carrying our own supplies of packaged goods then disposing of the waste leftovers. These simple measures can have dramatic and lasting effects on our travelling environments, securing and protecting their wildlife, habitats and the very places that we ourselves have journeyed to enjoy.

Social: In protecting the natural environment of our holiday destinations, it is all too easily forgotten that we have a cultural and social impact on the destinations we visit. By simply removing our shoes and following local social etiquettes we increase the positive experience for not just the traveller, but the local inhabitants too. We increase our safety and remove the risk of causing offence or anxiety to local people by wearing face masks when it is deemed socially responsible and mitigates the risk of transmitting Covid-19. TCL strongly encourages its clients to make themselves aware of local sensitivities, customs and where necessary the political climate of their host nation. Where possible, TCL will provide pre-trip information regarding these matters and always seek to provide local guides in resort to offer first-hand advice in observing traditional etiquettes. TCL will always promote locally run excursions allowing our guests to sample firsthand the beauty and splendour of a destination. Local guides offer an unrivalled level of knowledge and expertise on not only the physical environment but the social one too.

Economic: Should the benefits of tourism be for the traveller only? We believe that tourism should be a positive experience for the local community just as it is for the visitor. Many destinations depend on tourism and the economic benefits it brings, so it is crucial that we do all we can to support local businesses and local people. This means encouraging travellers to buy locally produced goods and products as well as making the most of local services such as guides and restaurants. After all, who better to show you the sights and sounds than a person who has grown up amongst them? It is easy for us to underestimate the importance of these roles, but all these incomes benefit local people and their communities allowing them to develop their economies improving the lives of the wider populations. Wherever possible, TCL will provide its guests with pre-trip information and suggestions of local services that directly benefit the local communities. As a company, we promote sustainable travel wherever possible.

Our contribution: At TCL, for every booking we receive, a tree is planted in Malawi, by our sister charity Gardens of Eden. We at TCL also make contributions from time to time to other charities, particularly relating to the preservation of wildlife.


Charities that we support: TCL supports the following charities but you can also make donations directly to them:

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Our requirement of Cruise Line partners: While cruise ships comprise far less than 1 per cent of the global maritime community, cruise lines are at the forefront in developing responsible environmental practices and innovative technologies that lead to environmental stewardship. We at The Cruise Line Ltd declines to work with Cruise Lines that do not satisfy these ecological and health criteria:

Air: Cruise lines work with scientists and engineers to develop cutting edge, sustainable environmental innovations and practices.

Energy: Cruise lines place a high priority on energy efficiency; innovative investments include energy-efficient engines and hull coatings that fuel consumption, LED lights that use 80% less fuel, recycling hot water to heat passenger cabins and use special evaporators to distil the water used to cool engines into freshwater for air conditioning systems.

Waste Management: Cruise lines carefully follow waste management and recycling practices as a result of which cruise ships recycle 60 per cent more waste per person than the average householder ashore.

Transparency: Every cruise ship receives dozens of inspections each year, local, national and international — including checks of equipment, health & safety, waste management practises, emission reduction and water treatment. The cruise industry also participates with the International Maritime Organization (IMO) to develop global regulations to protect the environment.

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