Cookie policy
Cookies Policy
The Cruise Line Limited, a company registered in England and Wales with company number 2752960, having its registered office at Cruise Line House, 109-111 High Street, Hurstpierpoint, West Sussex, BN6 9PU (“The Cruise Line”) uses cookies on its website https://www.cruiseline.co.uk/ (“Website”) to distinguish you from other users of the Website. This helps The Cruise Line provide you with a good experience when you browse the Website and also allows The Cruise Line to improve the Website and enhance your experience whilst browsing.
A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
The types of cookies we use
- Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of the Website.
- Analytical or performance cookies. These allow The Cruise Line to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps The Cruise Line to improve the way the Website works, for example by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to the Website. This enables The Cruise Line to personalise its content for you and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. The Cruise Line will use this information to make the Website and the advertising displayed on it more relevant to your interests. The Cruise Line may also share this information with third parties for this purpose.
The cookies we use
You can find more information about the individual cookies The Cruise Line uses and the purposes for which they are used in the table below.
| Cookie name | Set by | Purpose | Type |
|---|---|---|---|
| PHPSESSID | ResponseiQ | This cookie runs our callback request feature. It records details about your visit, such as your country, browser and device type, and how you interact with the callback prompt, so the tool works correctly and we can respond to your request. ResponseiQ stores a de-identified version of your IP address. | Functionality |
| riq_cookie_widget_id_1678 | ResponseiQ | Callback widget cookie. The value contains a visitor ID and timestamp. It identifies returning visitors so the callback widget behaves consistently. | Functionality |
| _vwo_uuid_v2 | Feefo | Helps us display genuine, verified customer reviews and link feedback to the right booking experience. | Functionality |
| sb | Meta | Meta sets cookies that recognise your browser so we can measure the results of our advertising and show you relevant cruise offers when you’re on Facebook or Instagram. | Targeting |
| _fbp | Meta | Identifies web browsers to track user behaviour and advertising performance, and to measure the effectiveness of our advertising. | Targeting |
| __Secure-3PSIDCC | An advertising and security cookie set by Google to build a user profile. | Targeting | |
| __Secure-3PSIDTS | A third party marketing and advertising cookie, used to create a user profile and display relevant and personalised ads. | Targeting | |
| __Secure-BUCKET | Ensures embedded Google services operate securely and prevents spam and malicious activity. | Strictly necessary | |
| __Secure-ENID | Authenticates user sessions and remembers essential browsing preferences such as preferred languages. | Strictly necessary | |
| ADS_VISITOR_ID | Marketing cookie used to identify unique visitors across a website for advertising tracking and measurement. | Targeting | |
| AEC | Ensures that requests within a browsing session are made by the user. | Strictly necessary | |
| APISID | Builds profiles of web interests and personalises advertisements across Google services. | Targeting | |
| DV | Used to provide targeted ad delivery, retargeting and ad optimisation across the web. | Targeting | |
| HSID | Stores digitally signed and encrypted records of sign-in time and account ID. | Strictly necessary | |
| NID | Used to remember user preferences, personalise search results and tailor advertisements across Google services. | Targeting | |
| SAPISID | Used for advertising personalisation and tracking across Google services. | Targeting | |
| SID | Used for user authentication and security. | Strictly necessary | |
| SIDCC | Security cookie used to protect user data from unauthorised access. | Strictly necessary | |
| SOCS | Stores your cookie choices and consent state. | Strictly necessary | |
| SSID | Tracks user behaviour across the web to display personalised advertisements and helps collect viewer information for embedded videos. | Targeting | |
| S | Microsoft Clarity | Used to sync the Clarity user ID across Microsoft domains. | Analytical or performance |
| _omappvp | The Cruise Line | Used to identify a visitor’s last visit. | Analytical or performance |
| _omappvs | The Cruise Line | Used to track the current session on the Website. | Analytical or performance |
| ki_r | The Cruise Line | Stores and transmits data such as browsing history, number of visits to a webpage, and time spent on the Website. | Analytical or performance |
| ki_t | The Cruise Line | Used to store timestamps and view counts. | Analytical or performance |
| optimize_uuid | The Cruise Line | Used for marketing purposes, such as tracking usage behaviour, optimising experience or enabling marketing functionality. | Targeting |
| the_cruise_line_session | The Cruise Line | Laravel session cookie. HttpOnly, SameSite Lax. | Strictly necessary |
| XSRF-TOKEN | The Cruise Line | Stores a unique, secret token that the server uses to verify that a user’s browser-based actions are intentional and legitimate. | Strictly necessary |
Third party cookies
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services such as web traffic analysis services. These third-party cookies are likely to be analytical cookies, performance cookies or targeting cookies, and include Google, Meta, Microsoft Clarity, Feefo and ResponseiQ.
You can view Google’s Privacy Policy here.
Your cookie preferences
If you want to check or change what type of cookies you accept, you can do this via the cookie settings link in the footer of every page. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse, you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website.
You can block cookies from any website through your browser settings. For more information about how to disable cookies in your browser, please visit the About Cookies website at www.allaboutcookies.org.
Except for essential cookies, all cookies will expire after 400 days.
Updates
The Cruise Line reserves the right to update this cookies policy from time to time. This cookies policy was last updated on 23 July 2026.