Our website uses cookies so that we can provide a better service. Continue to use the site as normal if you're happy with this, or find out how to manage cookies.

Crystal Symphony And Crystal Serenity To Be Transformed

The most awarded luxury ships in the world are set to undergo their most extensive redesigns in their respective histories, as Crystal unveils the complete plans for Crystal Symphony’s and Crystal Serenity’s dry dock transformations.

In what the company is calling the “Evolution of Crystal Luxury”, in 2017 and 2018, Crystal Cruises will embark on the multi-million-dollar investment that will see the two ships reimagined to new standards of innovative luxury. The plans for Crystal’s two ocean ships are the latest in its tremendous brand expansion.

While the two ships’ refurbishments are scheduled almost a year apart, plans for both are predominantly streamlined, offering guests a consistently superlative experience onboard whichever Crystal ship they choose to sail on. As part of the extensive redesign, several staterooms will be converted into brand new luxurious penthouse categories to take the place of smaller staterooms; imaginative new dining options will be revealed; ships will be loaded with high-tech perks; and modern, elegant décor updates will be made in many public spaces.

New Penthouses and Penthouse Suites

Both ships will gain more of the spacious, butler-serviced Penthouses and Penthouse Suites. Crystal Symphony will see two new categories of accommodations altogether: Seabreeze Penthouse Suite with Verandah (12 new suites added) and Seabreeze Penthouse with Verandah (28 new suites added), both occupying Deck 9, Seabreeze. The new accommodations will boast the same square footage as existing Penthouses and Penthouse Suites (367 sq. ft. and 491 sq. ft. respectively), while Seabreeze Penthouses will be connected by a shared entryway recessed from the hall.

Aboard Crystal Serenity , the 36 additional Penthouses and 2 additional Penthouse Suites will occupy the current Penthouse Deck 10, and will also offer the same square footage as existing Penthouses and Penthouse Suites (403 sq. ft. and 538 sq. ft. respectively).

Penthouse guests will also now receive unlimited complimentary dining at the onboard specialty restaurants. The conversion of staterooms into the new penthouse accommodations effectively reduces the ships’ guest capacities – Crystal Symphony to 848 and Crystal Serenity to 980 – and increases the per-guest space ratio aboard the ships to 60.2 and 70.3 respectively.

Refreshed Dining Options

The world-class cuisine served on Crystal ships will also enjoy a revolution, as Crystal mainstays transform into inspired modern venues that still exude the elegant culinary atmosphere for which Crystal is known. Inclusive to the renowned Crystal Experience, the stylish eateries feature diverse menus of Michelin-level cuisine inspired by the worldwide destinations Crystal visits.

The Crystal Dining Room, the ships’ centrally located main dining venue, will become Waterside, reflecting the chic décor and sophisticated ambiance of the main dining room aboard Crystal River Cruises’ Crystal Mozart. Additional tables for two and four guests offer expanded options for intimate dining in the expansive space, while a new open seating concept invites guests to dine at their leisure between 6pm and 9.30pm, eliminating Crystal’s previous format of assigned seating and reservations. Waterside will also continue to serve breakfast and lunch during current timeframes.

The Lido Café, another hot spot aboard both Crystal Symphony and Crystal Serenity, will take on new life as the Marketplace by day and Churrascaria by night. Both venues will feature an open kitchen concept with dishes made to order. The Marketplace will continue to serve casual buffet style breakfast and lunch options, and will transition to Churrascaria, a stylish casual dinner venue from 6pm to 9pm, creating an additional evening option for guests. Churrascaria will feature a Caipirinha as a welcome cocktail and serve a selection of Brazilian-inspired tapas, ceviche, salads and grilled seafood and meats presented by Crystal “gauchos” on sword-like skewers.

New to the Crystal menu of onboard restaurants on both ships will be Silk, located in the Trident area of their respective Lido Decks. The contemporary space will offer modern Chinese-inspired fare with family-style dinner plates ideal for sharing, and self-service options for breakfast and lunch that include dumplings, Chinois salad, a soup and noodle bar and other Asian favourites. For the dinner hours between 6pm and 9pm, reservations will be recommended, although open seating will be accommodated. The Trident Bar & Grill will remain in the adjacent space, serving casual grilled options including burgers and sandwiches.

Silk Road and The Sushi Bar, the speciality dining venues by famed Master Chef Nobu Matsuhisa, will be rebranded as Umi Uma – reflecting the Japanese word for Crystal’s eponymous seahorses. The authentic venues will still serve the inspired cuisine of Nobu, prepared by his personally trained chefs, and will remain the only Nobu restaurants at sea. All speciality dining reservations for Umi Uma and Prego will be complimentary for Penthouse guests, while all other guests will enjoy one complimentary evening of speciality dining, with additional reservations available for a modest charge. Reservations are always required for speciality dining venues.

Technological Upgrades

Upon completion of Crystal Symphony’s dry dock in November 2017, guests will receive unlimited complimentary Wi-Fi throughout any Crystal voyage aboard all Crystal vessels. Additionally, a new guest portal – Crystal Connect – will be launched and featured on the landing page of onboard Internet connections. The portal enables guests to easily access the Internet, as well as an array of shipboard information including daily menus from each restaurant, daily Reflections, day and evening activities, Crystal Adventures shore excursions and daily port maps. A number of international newspapers will also be available for digital viewing, as well as a library of box office hit movies, Crystal lectures on demand and much more.

In all rooms throughout the ships – in each stateroom and in all public areas – ultra-thin, 42-inch, interactive flat-panel TVs will enable guests to conveniently access their onboard folios, view the Crystal Spa & Salon, Connoisseur Wine Selection and dining menus, with the ability to make any onboard reservations, reserve shore excursions and order room service. These new interactive TVs will also showcase the latest Hollywood movies and hit TV series. Crystal’s acclaimed Computer University@Sea classrooms will also undergo updates and makeover, further enhancing the technological experience and enrichment for guests.

Re-imagined Public Spaces

Several favourite shipboard spaces will enjoy re-imagined designs, while maintaining their inherent function as part of travellers’ onboard experience. The top-deck, forward Palm Court lounge aboard Crystal Serenity will be entirely redesigned to feature more intimate seating, while Crystal Symphony’s mid-ship Starlite Club, a hub for evening dancing and cocktails, will also be refitted, still boasting panoramic sea views.

Crystal Symphony’s redesign is set for 19th September to 21st October 21, 2017 and Crystal Serenity’s for 14th October to 10th November 2018. The dry docks and subsequent re-launch of both ships mark additional milestones for the Crystal fleet, as the company increases its luxury presence throughout the world’s oceans, Europe’s rivers and the skies.

For more information on Crystal Symphony and Crystal Serenity, please contact one of our Cruise Experts on 0800 008 6677.

Request a Brochure