Closing Time for Cruise West
The adventure cruise company, Cruise West, have stopped all operations of their 9 small ships travelling to destinations such as Alaska, the Galapagos Islands and Panama Canal.
Cruise West have ceased all cruises that were due to sail from Saturday 18th after they finished taking payments and bookings on September 1st. Cruises that are currently taking place have gone ahead and will finish as planned, unlike their ‘Voyage of Great Explorers’ cruise that terminated early on September 8th in Newfoundland.
Cruise West had attempted different options in an effort to keep the cruise line running including selling assets, investments and even selling the company, however none of these have been followed through and as a result the company has had to come to a close. Many customers due to sail from U.S ports will be able to claim refunds on cancelled cruises from surety bonds, though insurance and credit card companies are likely to reimburse customers more rapidly than the claims process.
As a sign of goodwill, Orion Expedition Cruises have now stepped forward and are offering customers who had cruises booked with Cruise West discounts on many of their upcoming cruises as compensation for the disruption of their holidays. The discounts will range from 20-50 percent savings and include cruises between now and march 2011. Destinations include Antarctica, Kimberley and Papa New Guinea. Customers wishing to take advantage of these savings must make changes to their bookings by October 31st.