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Customer Testimonials

 

The Cruise Line has built its reputation on not only offering some of the best cruise deals with some of the world’s finest cruise lines, but also on our outstanding attention to detail and exceptionally high level of customer service. We believe that our ‘above and beyond’ approach to all our customers’ needs is what makes us one of Europe’s premier cruise agencies and that our personal, friendly service is the main reason so many people come back to make future bookings with us time and time again.

Here is what some of our most recent clients have been saying about our Cruise Experts:

 

We were particularly pleased with the assistance we received from Chris and Gareth

 

Mr. C

 

Loved our first ever cruise! Cruise Line - Silversea lived up to over our expectation and less 'stuffy' than we thought

 

Mr. A

 

We were particularly pleased with the assistance we received from Chris and Gareth

 

Mrs. D

 

No problems - you always come up trumps with everything - keep doing it!

 

Mr. M

 

We were very pleased with the way your company handled our booking and the flights & cruise went without a hitch - thanks to you

 

Mr. H

 

Zoe - thanks for securing such a luxurious suite for us on Celebrity Millennium at short notice

 

Mr. D

 

We had a really lovely holiday and would most certainly recommend Cruise Line to friends

 

Mrs. F

 

We have always dealt with Sarah Weatherall who we have found very efficient & friendly

 

Mr. M

 

We have always dealt with Sarah Weatherall who we have found very efficient & friendly

 

Mr. M

If you would like more information on The Cruise Line or the cruises that we offer, please call one of our Cruise Experts on 0800 008 6677.


Product Review

A very well designed and furbished ship with excellent service from the friendly management and staff.
Just a pity that the shore side sales/ admin of Silversea can't meet the same standards.

Customer Experience

Excellent servise.

Service response from our designated consultant, Chris Haws, has been excellent.
This together with her wide knowledge of the cruise industry makes our dealings hassle free.

Mr Osborn

Product Review

Excellent service throughout

Customer Experience

Brilliant from first phone call right through to being back home.

Brilliant

Mr Lane in Southampton

Product Review

Interesting trip and good tours. Unfortunately a lot of old people aboard and not much style.

Customer Experience

Good personal service

Good personal service to my particular preferences.

Mr Webb in Dublin

Product Review

We like azamara for us it's like a home from home we feel comfortable on thier ships

Customer Experience

The cruise lines service is the best, who ever answers the phone will deal with you enquiry in an efficient and cheerful way.

Mr Barrett

Product Review

We have already booked a cruise with Amawaterways next year.

Customer Experience

The whole experience was great, the ffod was lovely and the staff very attentive and helpful

Mrs Collard

Product Review

Exceeded expectations - a stunning ship.

Customer Experience

Experienced, courteous and always helpful.

I have been booking our cruises for a number of years through The Cruise Line and have found them to be very helpful and efficient.

Trusted Customer

Product Review

Very friendly ship with good service and food, free drinks all day and wi fi. Balcony cabin bathrooms rather small.

Customer Experience

Luxury cruise experts with the personal touch

very good service and transfer arrangements. Good attention to detail and nice touches like calling before cruise and welcome back card when you return home.

Mr Griffin in Haywards Heath

Product Review

Another magical river cruise with Viking River Cruises. A full review of the actual cruise can be read on my cruise blog. Just google solent richards cruise blog, it is the most recent review

Customer Experience

Superb Service

I have used The Cruise Line on a number of occasions and have always been more than satisfied. Their service level is very high, hence i return regularly to them.

Trusted Customer

Product Review

This rates as one of the best vacations to date. Nothing to fault.

Customer Experience

EXCELLENT SERVICE

First Class Service

Trusted Customer

Product Review

Excellent cruise on our favourite small cruise ship

Customer Experience

Excellent cruise booking agents

As always Lynne Burt handled our booking on "Nautica" Shanghai to Bangkok 7-27 March 2017 expertly with excellent communications.
We have already made our next Oceania bookings through Lynne for mid 2018..

Mr McDonald

Product Review

Loved the Coral Princess
Staff were amazing plus everything else.

Customer Experience

Panama Canel Cruise

Excellent service very well planned by your representative. He did an excellent job.

Trusted Customer

Product Review

Our fourth cruise on Europa 2, Hong Kong to Singapore, and every day a sheer delight.

Customer Experience

Always an excellent service from a very knowledgeable staff.

Mr Wilson in Maldon, Essex

Product Review

Silversea is an excellent product and value for money

Customer Experience

Their service is efficient and informed

Mrs Noble in Bath

Product Review

outstanding - could not fault - excellent service, always helpful, lovely surroundings.

Customer Experience

Rio to Sydney on the Queen Victoria

Excellent and personal service, highly efficient and informative, superb support and follow up from Gavin Murray.

Trusted Customer

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