Our website uses cookies so that we can provide a better service. Continue to use the site as normal if you're happy with this, or find out how to manage cookies.
X

Customer Testimonials

 

The Cruise Line has built its reputation on not only offering some of the best cruise deals with some of the world’s finest cruise lines, but also on our outstanding attention to detail and exceptionally high level of customer service. We believe that our ‘above and beyond’ approach to all our customers’ needs is what makes us one of Europe’s premier cruise agencies and that our personal, friendly service is the main reason so many people come back to make future bookings with us time and time again.

Here is what some of our most recent clients have been saying about our Cruise Experts:

 

We were particularly pleased with the assistance we received from Chris and Gareth

 

Mr. C

 

Loved our first ever cruise! Cruise Line - Silversea lived up to over our expectation and less 'stuffy' than we thought

 

Mr. A

 

We were particularly pleased with the assistance we received from Chris and Gareth

 

Mrs. D

 

No problems - you always come up trumps with everything - keep doing it!

 

Mr. M

 

We were very pleased with the way your company handled our booking and the flights & cruise went without a hitch - thanks to you

 

Mr. H

 

Zoe - thanks for securing such a luxurious suite for us on Celebrity Millennium at short notice

 

Mr. D

 

We had a really lovely holiday and would most certainly recommend Cruise Line to friends

 

Mrs. F

 

We have always dealt with Sarah Weatherall who we have found very efficient & friendly

 

Mr. M

 

We have always dealt with Sarah Weatherall who we have found very efficient & friendly

 

Mr. M

If you would like more information on The Cruise Line or the cruises that we offer, please call one of our Cruise Experts on 0800 008 6677.


Product Review

We have already booked a cruise with Amawaterways next year.

Customer Experience

The whole experience was great, the ffod was lovely and the staff very attentive and helpful

Mrs Collard

Product Review

Exceeded expectations - a stunning ship.

Customer Experience

Experienced, courteous and always helpful.

I have been booking our cruises for a number of years through The Cruise Line and have found them to be very helpful and efficient.

Trusted Customer

Product Review

Very friendly ship with good service and food, free drinks all day and wi fi. Balcony cabin bathrooms rather small.

Customer Experience

Luxury cruise experts with the personal touch

very good service and transfer arrangements. Good attention to detail and nice touches like calling before cruise and welcome back card when you return home.

Mr Griffin in Haywards Heath

Product Review

Another magical river cruise with Viking River Cruises. A full review of the actual cruise can be read on my cruise blog. Just google solent richards cruise blog, it is the most recent review

Customer Experience

Superb Service

I have used The Cruise Line on a number of occasions and have always been more than satisfied. Their service level is very high, hence i return regularly to them.

Trusted Customer

Product Review

This rates as one of the best vacations to date. Nothing to fault.

Customer Experience

EXCELLENT SERVICE

First Class Service

Trusted Customer

Product Review

Excellent cruise on our favourite small cruise ship

Customer Experience

Excellent cruise booking agents

As always Lynne Burt handled our booking on "Nautica" Shanghai to Bangkok 7-27 March 2017 expertly with excellent communications.
We have already made our next Oceania bookings through Lynne for mid 2018..

Mr McDonald

Product Review

Loved the Coral Princess
Staff were amazing plus everything else.

Customer Experience

Panama Canel Cruise

Excellent service very well planned by your representative. He did an excellent job.

Trusted Customer

Product Review

Our fourth cruise on Europa 2, Hong Kong to Singapore, and every day a sheer delight.

Customer Experience

Always an excellent service from a very knowledgeable staff.

Mr Wilson in Maldon, Essex

Product Review

Silversea is an excellent product and value for money

Customer Experience

Their service is efficient and informed

Mrs Noble in Bath

Product Review

outstanding - could not fault - excellent service, always helpful, lovely surroundings.

Customer Experience

Rio to Sydney on the Queen Victoria

Excellent and personal service, highly efficient and informative, superb support and follow up from Gavin Murray.

Trusted Customer

Product Review

They do what they say they will do, on plan, on price,on time and customer fully involved at every stage

Customer Experience

Super- will use them again for my cruise requirements

They do what they say they will do, on plan, on price,on time and with the customer always involved at every stage.

Mr Brown

Product Review

Excellent ship but our suite was far forward and noisy when docking and leaving port

Customer Experience

Very good service and good follow up after cruise

Mr Smith

Product Review

Great ship, crew and expedition team. Great experience

Customer Experience

All arrangements worked perfectly. Very efficient and helpful staff

Mr Boyd

Product Review

The ship was wonderful but the customer service wasn't very good

Customer Experience

excellent service would use The Cruise Line again

The customer service was excellent and particularly Beverly who organised everything for us

Trusted Customer

Read more reviews
Enquiry
Request a Brochure